Friday 15 Role Play

On Friday the 15 of April the first years of Sondela Academy had a show off day for their parents. to say the least it was great fun all around. The general idea was to make the parents understand the advantage of having their children study here instead of at a collage or university.
The role play ( a concept we become quite familiar with at Sondela) consisted of several sections. It described what the guest goes through from the instant they phone for a reservation right up to the phone call they receive to ask how they felt about their stay on Sondela.
Gerbie (One of the academy managers) and myself were the guests, two sisters wanting to get away from their families for a break. I made the call to Sondela this was picked up by the switchboard operator , we were put through to Reservations which was the first year Bronwyn. She helped us to chose accommodation and establish the date we wanted to come. We then proceeded to the ' main gate ' where Johan one of the more enthusiastic met and welcomed us. He also gave us 'directions' to the 'reception area and explained the green slip that we had to get stamped and pay. At reception Pieter welcomed us and took us to reception with the promise of a pancake when we were done there.
Janine played the role of our receptionist helping us with information and giving us our keys. One of the highlights happened here where she explained how to use the alarm fir the house. when you press this button it will go "bloop bloop" .Needles to say each time we entered or went out of our chalet we were sure to go "bloop bloop". After reception and pancakes we went to book the activities we were interested in for the next day.
Once we were at our chalet two students came to tell us about the varios things in the house and what we can use and how we will pay for things like firewood and wine. They also said we must enjoy our stay and ask if we need anything.
After pretending to sleep the next 'day' came and we went to do a game drive and walk.
Here four of the students each did a short piece on an animal or other point of interest. While on the drive we came across students fixing the fence giving them the opportunity to explain a little bit about what goes on in the conservation section of the studies. This all done we went on a trip to the 'wild life center' where once again the first years could showcase a little bit of what they had learned. They had The two Little Lesser Bush babies with them Oscar and Dexter as well as
the Banded mongoose Mienke. They told us what they eat and why they are at the WLC.
From the WLC we were taken back to the Farm Yard where we went to eat at the Restaurant. We were served by Adrian and our food (Two salads) was made by Francois.
Having eaten the food we went back to the Chalet and slept. The following morning two students came to greet us at the house to check what we had used and what was broken or damaged. They gave us a slip and explained that it should be given in to reception when we went to hand in our keys. They also reminded us how important it is to remember to get our green slip stamped as we can not go out the gate without it.
Then it was the end of our holiday and we went home. 'A week' later they phoned us and asked how we liked our stay and inquired if we felt anything could be changed or made better.